B2B Marketing Blog

John Doe

Architect & Engineer

We love that guy

You can't base your entire marketing strategy on PR - what aspiring startups need to know

The following may come across as offensive, but my intentions are good so I’m going to go ahead and say it. Having your startup mentioned in the press can be exciting. You’re now a big shot and success is celebrated, yet too many times it’s celebrated regardless of your actual success.  It’s OK, it’s the name of the game, positioning matters. BUT don’t let your ego overwhelm you on the path to actual success that’s truly worth press mentions. My advice? Play the game, let mom brag to the entire neighbourhood, but keep your business goals in mind.  Don’t forget – PR without proper marketing to back it up can only get you so far. If you don’t achieve your business goals, your exciting press mention will literally become yesterday’s news, and unfortunately, so will your startup. So, here are my humble 2 cents on what you need to consider when putting together your growth budget and planning your next steps.

Ground control to Major founder – what are your business goals?

If the answer is “to become a unicorn and then monetize” – that’s cool. A company that does not shoot for the stars, doesn’t stand a chance of getting there. However, I strongly advise combining your stretch goals with specific, measurable, realistic, and time-bound goals. I know, you do not want to enter a state of mind that locks you down to only attempting achievable things. Having high aspirations is great but if you don’t have a roadmap and you’re counting on your product or service being so amazing that it’ll shift to exponential growth mode and navigate itself, odds are against you. Your goals should sound something along the lines of “we’d like to reach X free users within 6 months, that will enable us to do ABC and through that expand to XYZ”. Now consider, how are you going to reach your goals?

Be clear on whose attention you’re trying to grab

Who are the people who are your ideal customers? The early adopters that will help ignite your growth? The members of the tribe you’re nurturing? When focusing on a PR approach it’s sometimes easy to forget that you’re not selling to “everyone”. I love this quote by Derek Sivers the founder of CD Baby: “It’s a big world, you can loudly leave out 99% of it. Have the confidence to know that when you target 1%, that 1% will come to you because you’ve shown them how much you value them”.

The smart way to approach this is to map out who your buyer personas are. That means portraying a fictional representation of your ideal customers. Research and be crystal clear on who you are aiming to turn into customers:

 

  • What are their demographics?  Hobbies, occupation and family status?
  • If relevant, speak with your current customers, find out why they chose your company, what are the benefits that appealed to them.
  • Where do they go to for information?
  • What slang do they use?

Once you understand the above you’ll be able to align your entire messaging so that it adds value to them alone. But how?

Step out of your shoes and into your target audience’s shoes  

No matter what you’re selling, the sum of the features you’re offering is greater than its parts. Good marketing is about a story, with a narrative and a hero. The hero isn’t you, it’s your target audience. Your solution is the catharsis, but the journey is theirs and the deeper you understand them and where you fit into that journey, the better you’ll do. Instead of focusing on yourself and how amazing you are, focus on them. Don’t interrupt them and try to sell to them before they’re ready. Understand their journey.  There are 3 typical stages to the active research process a potential buyer goes through leading to a purchase:

 

  1. Awareness – your prospects are experiencing symptoms of a problem and are researching online to find a solution
  2. Consideration – based on the research they’ve conducted your prospects are now more informed and aware of the possible solutions to their problem. Ideally, they are now considering your solution as well.
  3. Decision – your prospects decide who to buy from

What can you do to get in front of your prospects during the different stages of their buyer’s journey and leverage it?

 

  • Create content that is oriented to helping your prospects figure out what they’re looking to learn at the different stages of their journey
  • Promote that content through:
    • Social media
    • Paid advertising
    • SEO
    • You’ve guessed it – PR (more about that a little further below)
  • Do your best to capture the details of the people reading your content using calls to action such as this one:

helping you navigate your startup to marketing stardom

 

  • Once you capture their details, nurture a relationship with them through emails and social media
  • Only sell to them when they’ve shown concrete interest in your solution

So where does PR fit in?

Understand that PR is a megaphone that can help amplify the rest of your efforts. you can leverage and adjust your mindset to align with the above in two main ways:

  1. Make sure you get mentioned in relevant publications that your target audience is exposed to. They’re the ones you should care about, if they’re not the readers of the publication that mentioned you, how does the mention truly help your positioning?In this respect here’s how PR can be leveraged per each stage of the buyer’s journey:- Awareness – when searching for a solution to a problem, stumbling upon an expert opinion published by one of your team members in a well-known publication can help add credibility to your content in the eyes of the prospect
    – Consideration –  when deliberating between different solutions, PR can help make your solution stand out.
    – Decision – being mentioned as a recommended solution can definitely help tilt the scales in your favor.
  2. When getting mentioned, ALWAYS MAKE SURE TO GET A LINK BACK TO YOUR WEBSITE FROM THE RELEVANT PUBLICATION.
    This one is painful. I see many startups spend embarrassing amounts of money on PR, nail a prestigious mention but don’t get a link back to their website. What a waste! A relevant link to your website from a publication that has a high authority in the eyes of  Google is an SEO jackpot.

Final thoughts,

It’s nice to get mentioned in the press but don’t get ahead of yourself. Don’t crack open the champagne and celebrate the mention as an end goal of success. PR is a means to an end.

Always remember your goals, who’s radar you’re trying to get under, how you can add the most value to them, and get ahead of them during the different stages of their buyer’s journey, eventually helping them choose you. To paraphrase great Steve Jobs “Stay Hungry. Stay Focused”.

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John Doe

Architect & Engineer

We love that guy

Top 8 DIY Graphic Design Tools for Startups header

Startups are awesome because they have to work miracles with resources that bigger players often take for granted. Yes, they do not have access to big budget software or expensive developers, but they are surely aware of the importance of a visually attractive presentation or an eye-catching Facebook banner or Instagram post. This is why they will find great help in DIY graphic design tools that are readily available at little or no cost, yet come with excellent features that all startups can find useful. Read on to find out about the best tools of this type out there.

1) Canva

Canva is a versatile online tool that allows you to design visually attractive graphics that can adorn your social media posts, event invites, business cards, eBooks or email headers. Canva is designed around a template-based work model that will be equally efficient both in the hands of a layman or an experienced professional! Templates are easily customizable and manipulated by dragging and dropping various objects. In addition, you can change the image’s properties, fonts, and colors on the fly. You can either use your own images or buy Canva’s graphic assets at a fair price.

Canva for Work does the same as Canva, with the focus on collaborative work in group-based graphic design projects. Templates, design elements, and assets can be easily shared along with photo folders.

Price: Subscription to Canva for Work is $9.95 per month when paid annually, or $12.95 per user/month.

 

helping you navigate your startup to marketing stardom

 

2) Pablo

Pablo is an excellent choice for socially minded startups that are faced with budgetary constraints. It is used for designing images that are easily shareable on social media. Pablo’s homepage immediately offers you a variety of useful images, while 600,000 additional ones are available from Pablo’s database. If none of those are satisfying to you, you can always upload your own images.

Pablo also makes it easy to combine images with your favorite quotes, which you can combine with any custom background image you want to use. You can easily embellish those with various graphical effects.

Price: Pablo is free to use.

3) PicMonkey

If your startup does not have the budget to go with the full-on Photoshop package, yet it needs a quality image editing software, look no further than PicMonkey. It is a powerful tool which allows you to make your images slicker than they already are. PicMonkey works its magic by allowing you to combine graphics or add text, together with options to play with its borders or coloring. The developers pride themselves on the software’s intuitive design, which is an important consideration if graphic design has not been your startup’s strong suit.

Price: PicMonkey’s Premium package costs $7.99 (with monthly billing) or $3.99 per month if billed on yearly basis. Their Supremium plan includes annual billing and costs $8.33 per month.

4) Pixlr

In addition to cheap but quality alternatives to Photoshop, there is a totally free solution for startups that cannot afford to set aside any budget for graphic design purposes. It is Pixlr, as a free tool that will spruce up any image you throw at it in no time. These images can vary in their purpose – you may need to design your startup’s logo or come up with an attractive company calendar design.

Pixlr wants to be as accessible as possible without compromising on the effectiveness of its features. This means that you can approach it without any design skill, yet come up with perfectly satisfying images to be used both on desktop and mobile platforms.

Price: Pixlr is free to use, just like its mobile version.

5) Instapage

And now for something completely different, at least in this tool’s slightly specialized application. Instapage is a graphic design tool focusing on designing quality landing pages for your startup. It’s intuitive and easy to use. Once your landing page is added to your website, you’ll become a part of its worldwide pool of users, currently numbering more than 250,000!

Instapage allows you to focus on designing individual segments of your landing page as well, such as signup forms or pages describing various contests. It is user friendly in the sense that you can easily combine your design with the logo or motto of your startup, together with your custom images or fonts. A/B testing of various page versions is enabled as well, which is great if you are looking for the best conversion performance.

Price: Core version of the platform will cost you $69 per month if billed annually.

6) Pexels

All of the above tools presuppose that you already have access to the images you want to use in your design. Yet, that may not be the case always, either because you do not have access to adequate images, or you cannot be bothered to look for them in each corner of the internet. Stop worrying right now, as Pexels will offer you its library of images/photos under the Creative Commons Zero license at no cost.

This means that you are not obliged to provide links or copyright attributes for the images you use, even for commercial purpose. If you want to avoid problems with copyright without incurring additional costs, Pexels’ library will easily make you happy. Images themselves are of excellent quality and in high-res, making them an excellent choice for adorning your startup’s blog posts or presentations.

Price: Pexels is free to use but, if you are satisfied with its offer, you can always throw it a coin or two via PayPal.

 

Pexels offers you access to quality free stock photos that you can use for your graphic design
Image Credit: Screenshot

7) WhatFont

Graphic design has many facets and you sometimes need to cater to just to one of them in particular, without having to fire up your trusty graphic design tool. Case in point: fonts can be an important aspect of any graphic presentation and you may have just fallen in love with one of them while browsing online. WhatFont is a Google Chrome extension that allows you to quickly identify the type of font that catches your eye on any webpage you may visit. All you need to do is to hover above the desired font and make a mental note to include it in your next presentation! In addition to Chrome, this tool is available as a Safari Extension or bookmarklet.

Price: WhatFont is free to use.

8) Pictaculous

Color palette plays a key role in our perception of graphic design, particularly if you want to use the color to make it a recognizable segment of your startup’s visual identity! If you are looking for just the right hue or shade, Pictaculous allows you to upload your photo to automatically receive suggestions on the colors you can use with it, together with HEX codes.

Price: Pictaculous is free to use.

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John Doe

Architect & Engineer

We love that guy

the low hanging SEO fruit you're missing out on header

This article covers several different methods to help you identify and seize opportunities to promote your site quickly and efficiently. I believe that, when it comes down to it, website promotion works best when based on the Pareto principle – that is, 20% of the pages create 80% of the traffic. This article will help you identify, optimize, and promote your best pages, the 20% that generate most of your traffic.

1. Leveraging Existing Content

As you probably know already, more and more business owners understand the importance of their website’s ranking in Google’s search results. As it is the go-to search engine for almost everyone and everything, Google has become the effective reality of the business world. Businesses simply can’t afford to rank low on its search results. It only follows that, for more and more queries the first few rankings become increasingly competitive.

In addition, despite a growing number of keyword research tools, most users still use such well-known tools as Keyword Planner, SemrushAhrefsAnswer the Public, and Uber Suggest. This creates two major problems. First, it means that everyone gets very similar keyword research results, and so competition for these keywords only grows. Second, it means that you are probably missing opportunities to quickly and efficiently promote pages using less-competitive keywords. Recent years have shown a rise in website promotion based on content and context, as opposed to plain ol’ keywords, which used to be enough. In direct result, content creators now feel more comfortable to write content based on the genuine interests of their target audience, rather than generic keywords.

As search engines become more sophisticated, our “conversations” with them become more and more humanlike. Google understands this and gives higher rankings to results that are calculated as relevant or consistent with “the writer’s intention,” as opposed to results that simply contain the relevant keywords. This, my friends, is a gamechanger. I believe that, when planning your 2018 content strategy, you must consider what topics or ideas might interest your target audience, regardless of whether these topics come up in your keyword research.

In the end, it doesn’t matter whether you write based on keywords or based on the interests of your audience – the next check is relevant for everyone. Use Google’s Search Console to see if your existing content has untapped potential.

How Do We Do It?

Go to Search Console  Search Traffic → Search Analytics, check Queries, and filter your results based on position, clicks, and impressions. It should look something like this:

Google search consule

 

So What Do We Have Here?

  • Clicks: The number of clicks for the query. Clicking the little arrow to the right of the query would launch a new window with its Google search results.
  • Impressions: The number of impressions for that query
  • Position: The page’s average position (that is, ranking) for that query.

 

Important: This screen does not actually show you the relevant page for a given query. To find it, you need to type site:domain.com [query] in Google’s command line. Another way to find the relevant page is by using your keyword tracking tool. Just type the query to see which page it indexes.

Note: It might be a good idea to export the file as an MS Excel file or as a Google Sheet before performing this analysis.

So, now that we know what we’re looking at, let’s understand what we need to find!

Using an Excel or Google Sheet filter, I usually look for a query whose impressions are as high as possible and positioned at 1-15. The Clicks parameter would be a bonus parameter in this case. If a query looks promising (that is, high in both position and impressions), it means that it already generates some traffic, and therefore is a great candidate for optimization. Don’t fret too much if the Clicks parameter is low – it’s probably not as significant as the other two.

After we’ve identified the most promising opportunities, we need to see how competitive they are. I estimate competition based on the number of searches, referring domains, and the number of results whose title contains the query. I also make sure that my page contains the search query, though perhaps Google finds it less than optimal. If my review shows that the query is not so competitive – that’s our winner! We can now optimize that page based on our query and then sit back and wait for the improved ranking.

the bold yearly marketing plan template

2. PageSpeed Optimizing

The first method made use of Google’s Search Console to identify promotion opportunities that went unnoticed. This method discusses opportunities that are easier to locate, but can still be greatly optimized for better results.

Earlier last month, Google issued two updates on site loading speed. The first update discusses their Pagespeed Optimization tool, which was previously based on the browser that ran it. Not anymore. According to Google, the tool is now based on measurements of real user experiences, which make a far better indication of how the site functions, its loading speed, and the user’s browsing experience. According to their second update, a site’s loading speed on mobile now directly and officially(!) affects that site’s ranking.

Why focus on loading speed? Because it might win us fast results without rethinking or making any strategic SEO decisions. Since loading speed is now an official ranking parameter, it is important to identify the pages that already generate organic traffic and optimize their loading speed. This method is not unlike the previous one, though the pages we are now seeking are different in nature. When it comes to actual rather than potential traffic, Google Analytics (as opposed to the Search Console) is a better, more reliable tool.

So how can we identify which pages receive consistent organic traffic? Go to Google Analytics -> Acquisition -> All Traffic -> Source Medium -> Organic Traffic with Landing Page as Secondary Dimension. You should see something like this:

Google analytics view

So What do We Have Here?

Some of you may not be familiar with this display or with secondary dimension. These are the “landing pages” that attract most of your organic traffic, that is – the pages ranked high by Google. We therefore need to improve their loading speed. One main way of doing so by shrinking some of the site’s pictures in one of the following ways:

  1. Resize your pictures with this wonderful tool.
  2. Redefine the picture size.

I sometimes come across websites whose article thumbnails are huge, even though a hi-res picture is completely unnecessary when it is presented at 150px. The picture must therefore be resized to be much smaller.

How would I know the picture’s optimal size? By using free add-ons like Jing or Lightshot Screenshot. These add-ons allow you to take screenshots that are also measured by the pixel, to let you know the needed size. Once you have the optimal size, you can resize the original picture using Window’s old familiar Paint program. This would immediately improve your site’s loading speed, which in turn would result in a higher ranking.

Of course, in later stages, you would need to conduct a thorough SEO review, map out all existing issues, and solve them using WP-Rocket or a web programmer.

3. Sorting and Removing Low-Ranking Pages

Daniel Zrihen wrote an excellent article (Hebrew) on this topic which is summarized here for your convenience. It’s an issue that’s both easily resolved and yields quick results. In case you weren’t aware, one of WordPress’s and HubSpot’s major flaws is creating automated web pages due to of errors in templates, add-ons, etc. These automated pages usually fall in to one of these categories:

  • Tag pages: These are created by incorrect tag use, inter-tag spelling errors, and tag name inconsistencies. Tags are used to catalog our online articles based on predefined topics. Each tag added to a post automatically creates a designated tag page. So, if you tag a post with the tags “Social media,” “social media,” and “SM,” you would actually be creating three different tag pages that can easily be spared from both your site and Google’s crawler.
  • Multiple category pages: As in tag pages, creating multiple categories such as “Tours to Israel,” “Israel Tours,” and “Trips to Israel” would create three separate – and unnecessary – pages.
  • Archive Pages: These are automated pages that archive posts by the month in which they were published. Like multiple tag and category pages, archive pages are low-quality, low-ranking, non-optimized pages that can easily be removed.
  • Old Content – Hello World!: A common mistake is forgetting to delete the very first post (WordPress’s default first post), or various test posts created during programming or optimization. All these can be easily deleted.

Dozens, hundreds, and even thousands of automated pages on your site are indexed and scanned when no one – not you, and definitely not Google – can see what value these pages have for the user (see Google’s commentary here). For Google, these are pages of low value, and are ranked accordingly.

Wait, this Sounds Hard, and I Got Stuff to Do. Why Do I need This?

Note that not all sites need all the actions described here, and these are not actions that must be done regularly. And yet, identifying the problem is quite simple.

Finding the Relevant Pages

  1. Identify the pages using Google’s operator site (site:domain.com inurl:tag); or
  2. Run your site through Screaming Frog; or
  3. Use the site’s CMS, whatever it might be.

What to Do Once Found

After you’ve found all the relevant pages, map them based on their relevance. Identify which tags are relevant, and which tags could be combined in to one. Remember that if you’ve merged or deleted tags, set up a 301 redirection.

Important: Relevant pages must be optimized based on a broader strategy.

What Good Does That Do?

First, it improves your user’s browsing experience. Think of the average user, who moves from a clean, neat website to an archive or tag page that only contains one article. It immediately diminishes the user’s browsing experience and increases the chance of browsing away to another site.

Second, by removing unnecessary pages and maintaining good site architecture, we help Googlebot understand which pages are important. We also prevent it from indexing low-quality pages on our site, which might imply that our site’s content is also of low quality.

Important: Some sites, such as e-commerce sites, are promoted based on category and tag pages, in which case, don’t just run through these methods mindlessly. Use judgement and caution.

Summary

This article provided tools to help you identify and act upon promotion opportunities. As mentioned above, I hope these methods help you identify and further leverage your site’s 20% traffic generators.

Schedule a FREE consultation

 

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John Doe

Architect & Engineer

We love that guy

Ultimate DIY Marketing Tools for Startups header

Desires and possibilities are two vastly different things. We all know the important role marketing plays in the success of a business undertaking, but not everyone has the resources, both human and financial, to create a marketing campaign as they would desire.

But just because you are at a place where your best bet is a DIY marketing effort, that does not mean it has to be poor, or lacking in any way. As a matter of fact, with the help of some cool software, you can build a strong marketing campaign and grow your business all by yourself.

Below you will find a list of ten DIY marketing tools that will make your life easy and help you grow your business until you can even out those desires and possibilities.

1. Canva

Designing banners and ads is a scientific discipline in itself, and the mainstream software (read: Photoshop) is not exactly helping, as the sheer amount of features can be intimidating. However with Canva you can awaken the DIY master inside and create simple yet effective banners in mere minutes. It comes with a number of presets and design templates, and organizes its UI around dragging and dropping different elements. It offers a ton of photos and fonts, making sure that your banners and ads stay unique despite being in a template.

2. WordPress

Modern marketing is unimaginable without a strong inbound effort, so the WordPress blogging tools will be your biggest ally in that endeavor. It is extremely easy to set up, as it takes literally minutes to get everything up and running. It comes with a whole sea of different add-ons and tools, helping you create a unique, stand-out blog that is bound to draw in many visitors.

Among add-ons and tools that are particularly worth mentioning are landing page builders, like Pagewiz or Elementor. Landing pages will be your biggest allies in your quest towards marketing success, so being able to build them on your own, quickly and efficiently will be a key consideration. These tools will allow you to create landing pages that combine text, images and other multimedia (for example YouTube videos), as well as simple call-to-action and social media sharing features.

Those looking beyond WordPress for landing page builders can also consider Wix, as it is a strong contender with a large userbase and a good overall image among marketers.

With cybercrime being as widespread among businesses as it is today, it is important to note that WordPress comes with regular security updates that keep your blog safe and secure.

3. Portent Title Maker

Portent Title Maker

Image Credit: Screenshot

The first couple of months, creating content for your inbound marketing is relatively easy. But what do you do when the well of ideas runs dry? How do you keep coming up with new, exciting and relevant topics for your audience week in, week out? With the help of the Portent Title Maker, of course. This is a great tool for coming up with fresh content. Just feed it your desired topics, for example, “content marketing”, and let it do its thing.

4. Hootsuite

Being so popular and virtually omnipresent, social media are a vital part of every marketing campaign. However, choosing the right content to share, and picking the right moment to share it can be a tedious, time-consuming task. With Hootsuite, you can easily automate these tasks, scheduling posts to go on various platforms, exactly when you want them. One of the more interesting features of Hootsuite is Bulk Upload, allowing you to schedule up to 350 social media posts at once.

5. BuzzSumo

Social media marketing can be touch to track, and its success hard to measure. However, with the help of tools like BuzzSumo, that too can be achieved with relative ease. For example, this tool allows you to track top content, seeing which content gets most shares across the social media plane. It can help you spot the biggest influencers in your industry, as well as track mentions of a brand and topic. All this information can be aggregated and exported through its social reports feature.

6. Google Analytics

The alpha and the omega of all website analytics tools. Mastering Google Analytics is the first step to every successful marketing effort. This free tool gives you a full picture of your website and its visitors, including where they are coming from, what they do when they visit your page, or how long they stick around.

The depth of the tool makes it appealing to everyone – from startups, to small businesses, to large, multinational enterprises. This tool is a must-have for everyone.

7. Hotjar

Though essentially an analytics tool, do not mistake it for a Google Analytics alternative. Rather, consider it a complementing tool, as Hotjar tackles analytics from the perspective of user experience.

Its Touch Heatmaps tool allows you to see exactly how the visitors interact with your site, presenting all clicks, taps and swipes in a visually appealing, easy to consume way. The Recordings feature offers a real-time recording of your visitor’s interaction, simplifying hunting for bugs and roadblocks in user experience. Finally, the Forms tool helps you create forms for users, an amazing tool for getting valuable user feedback.

8. MailChimp

Even though some might tell you otherwise, email marketing is still an amazingly effective tool. It will help you nurture your leads and create a meaningful, lasting relationship with potential clients. It will boost website visits, increase conversions, and reduce bounce rates. MailChimp allows you to automate email marketing. Build great newsletters through its built-in templates, create customizable sign-up forms and track the entire performance with its built-in reporting tools.

9. Smoove

Smoove is a marketing automation platform that takes automation to new levels. It allows you to build personalized email templates, set behavior-based triggers on when the emails are sent, and attract new visitors through smart landing pages, pop-ups and personalized forms. It is an all-in-one tool which likes to present itself as a platform for “smart marketing“.

10. Snip.ly

With Snip.ly, you can add a small pop-up with any sort of CTA, to virtually any website that you share. Basically, it allows you to use the power of anyone’s content to promote your own website or page, as long as the content is being spread around via a link that you provided. It is very simple to use. Just choose the content you’d like to share, paste the URL into Snip.ly, and it will provide you with a shortened link. That link, when opened, takes the reader to the exact same original piece of content, but this time it has the pop-up with your CTA.

Final words

There are a lot of things you can do for your startup’s marketing, including paid media, inbound, email marketing and analytics. On the outside, looking in, it might seem overwhelming and too much for a small startup to handle. But with the proper mindset, and the right tools, it becomes a walk in the park. You get to see your startup grow, and there’s no one to tap on the shoulder for that but yourself. Well done.

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John Doe

Architect & Engineer

We love that guy

Common blog CTA pitfalls that are hurting your lead generation header

Introduction

In my time doing BizDev here at Bold Digital, 68% of my initial outreach includes telling startups that their blogs are great, but are missing or misusing one critical piece: a strong, persuasive, relevant CTA.

Speaking to a lot of these startups on the phone, there seems to be an understanding that blogs will help with SEO, generating traffic, and overall brand awareness. That’s 100% true, but what they don’t realize is that their blogs also have the intrinsic ability to turn readers into valuable leads. Using a Call-to-Action (or CTA), they can create great leads right from their blog, but if not done correctly, these CTAs can have low conversion rates by missing out on some key elements.

To be sure your CTAs are up to par, here are the 10 CTA mistakes you could be making on your blog and how to ensure you’ve got them set up for success. Not using any CTAs on your blog right now? It’s time to get started, but make sure you’re not fall into these common pitfalls.

 

  1. CTAs for the wrong buyer persona. For those of you creating content that are specific to your different buyer personas, first of all, that’s awesome! Creating content for specific kinds of people you’re looking to attract helps you build that priceless ‘they just get me’ feeling. Be sure that’s also seen in your CTAs. If a given blog post is written with a “Joe CEO” persona in mind, be sure to not offer an eBook written for your “Developer Dave” persona as a CTA. These different personas have unique interests and pains, and therefore should be offered ‘next step’ content at the end of each blog post that suits who they are as an individual.
  2. CTAs unrelated to the article’s pain point topic. Imagine you’ve just finished writing a blog post on employee productivity and you know you need a CTA at the bottom. You’re also just finished a report on email marketing, so you decide to make that the CTA so you can start getting a feel of how well it converts. The problem is your report is unrelated to pain point discussed in the post, and therefore will seems pretty left field to your reader. Remember that CTAs are your way to offer a deeper look into a topic that your blog post reader just learned about. If the topic of the post and the CTA are night and day, it’s fair to assume it will have a low conversion rate. Match the CTA to the post, and watch your conversation rate skyrocket.
  3. CTAs disregarding the reader’s buyer’s journey stage. This is probably the biggest culprit of them all. I’ve seen way too many B2B blogs that are pretty much autoset to end in “request a demo”, “start your free 14-day trial”, or “schedule a free consultation”. The problem with this is that you’re not respecting the buyer’s journey, which is sort of the reason you’re blogging in the first place. Unlike advertising that sells too soon instead of honoring where the reader is on their path to purchase, blogs are meant to respect that journey. Take the screenshot below for example.

CTA

This is a company that offered a blog post relevant for readers at the top-of-the-funnel, who aren’t ready to be sold to. Nevertheless, they offered a free trial CTA, in attempts to expedit the buyer’s journey. A big no-no. By adding these bottom-of-the-funnel CTAs, you send a strong message to your readers that you’d rather sell than add value; a poor recipe for any relationship building strategy.

4.CTAs for past webinars. Live/ time sensitive offers provide a novelty effect, creating an incredible sense of relevancy to your content. If you want to offer an upcoming webinar as a blog post CTA, be sure to record the event so that after the event is over you can change the CTA and landing page to offer readers the recording. As marketers, it’s important for us to keep to promises we make with our prospects in order to establish trust. If you say clicking on a CTA will lead to a webinar that already happened, and you don’t offer a way for them to access it, you’re about to lose some serious brownie points for that let down.

5.“About us”/ “Contact us” CTAs. Similar to #3, by ending blog posts in these two catchphrases, you’ll be turning an adding value experience into an ‘all about me’ experience (see image below).

Customer centric marketing is your goal, so make sure you’re not trying to push them down the marketing funnel faster than they’ll willing to go.

6.CTAs. Some of the most heartbreaking CTAs for me to see are the ones that are perfect (right persona, right pain point, right buyer’s journey stage) BUT the CTA’s just an embedded link in the last line of the blog post (see the screenshot below). If your reader can scroll over it, it’s time to build a stronger CTA. Want to make sure your CTAs are persuasive enough? Check out our blog post on how to create attention grabbing, persuasive CTAs.

7.Asking for feedback CTAs. “Do you agree that X is important in 2018? We’d love to hear your feedback into the comments section below!”. Engagement is the big buzzword these days and comment sections can be a great way to allow people to express their appreciation or challenges and start a conversation. Having this as your sole CTA though is asking for value instead of giving it (Check out an example of this below).

feedback CTAs

It helps to stick to the mantra, “always be helping”. If you’re planning on encouraging people to comment, that’s great! Just make sure you’re also adding an offer CTA so you can add value too.

8.“Subscribe to our blog” CTAs. Blogging rule of thumb: Always offer people the option to subscribe to your blog. Blog subscriptions are a great way to feed readers your monthly digest of new articles, keep them in the loop of new products or services, and nurture brand awareness. Similar to #7 though, using Subscribe CTAs for you blog posts without an additional offer hits three substantial problems (as shown below).

Subscribe CTAs

First, with blog subscriptions, it’s hard to get away with asking for more than an email address (which could be their personal email) and first name. Second, it gives you no context to their persona, buyer’s journey stage, or pain. Lastly, it doesn’t offer them any immediate value. Instead, be sure to include content offer CTAs that uncover these points, and can help you create a more tailored lead nurturing experience for your prospect. Pro tip: Use a lightbox like Leadin to capture potential subscribers before they leave your blog or website when they show exit intent or other redefined rules.

9.Read the full article on X website. As a startup, there’s nothing more exciting that getting featured in an online publication or blog. Many times when this happen though, companies will practically cut-and-paste the article and publish it as their own post with a ‘Read the full article here” CTA (see below).

Read the full article

While celebrating a name drop is an incredible way to position, Google hates copycats and it can greatly hurt your SEO efforts. Instead, write your own piece announcing the feature and create an in-text link to the original piece. Since it’s a positioning post, create a bottom-of-the-funnel CTA like a demo or free consult to turn interest into actionable behavior. (Pro SEO tip: make sure the article you’re featured in is linking back to your website. Otherwise, it’s a huge missed opportunity to leverage it for future visitors and leads.) Want to see what this looks like in action? Check out this post discussing our interview with The Telegraph UK.

10. Multiple CTAs. Sometimes companies will offer more than one CTA in hopes that one will speak to the reader. Think again! By offer more than one CTA, you can actually overdo it and confuse the reader to the point that they won’t choose either! So be sure you pick one CTA that meets all the criteria above to ensure you’re setting yourself up for the best conversion rate. In short, less is more.

Conclusion

If a company blog is the front door to the website to attract the right traffic, CTAs are the welcome mat that invites them in as a lead, contact, and friend. Without strong, relevant CTAs, who knows who you’ve missed out on? Be sure that your readers aren’t leaving without a trace before you’ve offered that added value and converted them into a lead using a CTA.

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John Doe

Architect & Engineer

We love that guy

Transforming Marketing Books Any Marketer Should Read header

We’re so lucky to be alive in an era where knowledge is endless. Nowadays, anybody who wants to learn anything can have multiple mentors in the form of books. Exponential growth and improvement are within reach. The following books contain the secret sauce that can change mindsets and help you approach marketing challenges with a wiser vision.

Anything You Want by Derek Sivers

The success story of CD BABY provides insights on how to create an entire movement around a product.

Here are a few quotes that resonated with me:

“It’s a big world, you can loudly leave out 99% of it. Have the confidence to know that when you target 1%, that 1% will come to you because you’ve shown them how much you value them.”

“No business goes as planned so make 10 radically different plans.”

“Any business that’s in business to sell you a cure, is motivated not to focus on prevention.”

“The first follower is what transforms a lone nut into a leader.”

“No business plan survives first contact with customers.”

Trust Me, I’m Lying: Confessions of a media manipulator by Ryan Holiday

This eye-opening book was written before the Trump era and yet becomes even more relevant in light of it. The book, written by media strategist and former director of marketing for American Apparel provides an uncensored version of how the media “really” works. The ability to create spins and manipulate information is actually easier than one might imagine.

Quotes that resonated with me:

“The link economy encourages bloggers to repeat what “other people are saying” and link to it instead of doing their own reporting and standing behind it. This changes the news from what has happened into what someone said the news is.”

 

“Get the most of the story inside the headline but leave just enough so people will want to click.”

Contagious: Why Things Catch On by Professor Jonah Berger

This great book practically walks the reader through what makes things become popular, why people talk about certain ideas more than others, why certain stories are more “contagious” than others, and what makes online content become viral. The writer talks about the following contagious STEPS:

1. Social currency – if something makes us look good we are more likely to share.

2. Triggers – one thing can remind us of something else. A que that makes something top of mind. A link to something in the environment.

3. Emotion – the more we care about something the more likely we are to pass it on.

4. Public – easier to see, easier to imitate. “Monkey see, monkey do”.

5. Story – wrap up your narrative in a story.

Quotes that resonated with me:

“Word of mouth is the primary factor behind 20-50% of all purchasing decisions. Consequently, social influence has a huge impact on whether products idea and behaviors catch on. A word of mouth conversation by a new customer leads to an almost $200 increase in restaurant sales. A 5-Star review on Amazon leads to approximately 20 more books sold than a 1-Star review. Word of mouth is at least 10 times more effective than traditional marketing.”

“People like to help others. If we can show people how our product or idea will save time, improve health or save money they’ll spread the word. We need to make our message stand out. We need to do more than just tell a great story, we need to make vitality valuable. We need to make our message so integral to the narrative that people can’t tell the story without it.”

The Lean Startup by Eric Ries

I truly believe no startup can afford not to read this book.

This book instills a mindset of figuring out the MVP – most viable product by utilizing feedback loops. Instead of building products and then rolling them out to the market’s mercy, only to then find out if the market responds well to them or not – this book teaches an approach of viable learning. By building, measuring and learning on the go, you can evolve while keeping your feet on the ground. This can be applied to marketing campaigns as much as to products.

Quotes that resonated with me:

“Vanity metric are things like registered users, downloads and raw pageviews. They are easily manipulated and do not necessary correlate to the numbers that really matter: active users, engagement, the cost of getting new customers and ultimately revenues and profits.”

“Numbers or stats that look good on paper but don’t really mean anything important are dangerous.”

“Actionable metrics: stats that tie to specific and repeatable tasks you can improve and to the goals of your business.”

“At the root of every similarly technical problem is a human problem.”

Wrapping up

I think a book that alters your mindset for the better is a great gift. During the past two years I became addicted to audiobooks (something I never thought I’d be able to relate to). I find myself on long walks wandering both to where my feet take me and where the authors help take my mind to. I sometimes halt midst a busy street to take out my phone and write a quote that challenged my thinking. I hope the above recaps might help move the needle in your daily strategizing. If you have good books to recommend, please reach out to me or tell me in the comments below. Good luck!

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John Doe

Architect & Engineer

We love that guy

My Favorite Paradox: Inbound Sales for Cold Leads header

Hi John,

My company does awesome stuff. There’s a good chance you need us. Would you be free to speak Monday morning?

Best,
Shoshi

Before coming to Bold Digital, this was pretty much what my go-to cold outreach looked like. If your first touch sales emails look something like this (even if it’s the beginning of an automated drip), we’ve got a problem.

The problem is that the email I wrote out above is centered around one person: Y-O-U. Let’s break it down.

  1. Right off the bat, you’re talking about your company. This has nothing to do with the prospect. Who they are, their space in the market, their newest PR feature, their brilliance, their challenges. That’s what you should be talking about.
  2. Next, you’re a) assuming their needs, and b) exuding confidence that you’re the solution. Here you have to explain to them why you think there’s a mutual fit. Have you learned about a particular challenge of theirs? Does that challenge sit in good company with the challenges your clients faced before implementing your solution? What’s a tip you can offer that will help them today?
  3. Lastly, you’re suggesting a time that works for you. They’re interested in a call? Great! If you have HubSpot Sales or other scheduling software, this is an awesome opportunity to empower your prospects. By putting them in the driver’s seat, they can set the date/ time that works best for them. It also beats the ping pong match you’re all too familiar with, trying to find the right time over email.
  4. Bonus tip: Your sign off. Recent research has found that the top 3 response rates for sign offs included words of gratitude. A simple ‘thanks’ can go a long away.

 

So what is inbound sales?

By writing my pre-Bold email, you offer no personalization and no value or help in an area your prospect needs guidance. What you need is an inbound sales approach. With an inbound sales strategy, you can replace in your head “selling” with “helping”. By helping your prospects through supporting their dream, empathizing with their disadvantages, and offering advice and encouragement, you can build a solid relationship based off trust.

Where can you get started? In the world of inbound, the #1 rule of the game is, you guessed it, personalization. This is just as true for sales as it is for marketing. Whether you’re approaching a hot, inbound lead or you’re working on your cold outreach efforts, all communication should feel personalized.

But enough with the introductions. Let’s dive into the cold pool.

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Inbound sales for cold leads

From everything we’ve talked about this far, it seems like cold emailing is the antithesis of inbound. Yes and no. Inbound leads, literally speaking, are incoming leads that come to you out of their own volition. But the truth of the matter is, as a startup still working on creating brand awareness, there’s a good chance you can’t solely rely on inbound marketing to fulfill your total goal of Sales Qualified Leads (SQLs) you want to attract/ convert on a weekly, quarterly, or yearly basis. It’s time to begin finding new leads that fit your prospect fit matrix. From there, you can begin reaching out, adding value, and positioning yourself through emails to help them understand the relevance of your solution to their pain points.

So even if cold outreach is a necessity for your company, there’s still a personalized, inbound way to reach out to those who have never heard of you. It’s time to get to work.

  1.  This isn’t “coming from nowhere”. Cold outreach always feels like the moment you’re in the bar, club, or really any crowded social setting where you walk across the room to someone who caught your eye. Good chance, they’ll be sceptical. Who are you? Why me among the other potential suitors in the room? What’s your motive? The more you can show you’ve done your homework as to why you think there’s a potential shot for collaboration, the more you can show them you don’t just email anyone. They’re special.
  2. Get creative. Delighting shouldn’t be reserved for customers. Figure out the best way to delight and send the best first impression to your new leads. In a recent BizDev campaign we started at Bold Digital, we send videos to cold leads to help introduce us, our 2 cents on their website, and how we suggest they can step up their marketing efforts by offering them a tour of their own website through the eyes of an inbound marketer. The results? I’ll let them speak for themselves.

 

Our open, click, and reply rate for just the first email!

click and reply rate

(Stats courtesy of HubSpot Sales)

Bold Digital’s Hall of Fame of responses:

Prospect response #1

Prospect response #2

Prospect response #3

image6

Prospect response #4

(I guess we really gotta start offering sales enablement?)

3. Follow up. Outreach should never be a one and done. What does that say about how much you’re interested if you only give it one try? If you don’t have HubSpot Sales or other sales automation that allows you to initiate a sequence of emails, set a reminder for yourself to send out follow up emails. Pro tip: be sure to leave a few days between emails, otherwise you’re spamming them. Not sure how to make one-sided conversation with a stranger? Here’s HubSpot’s 5 part outreach sequence schedule, but feel free to adjust it to meet your industry, target audience, and available resources. Remember: as opposed to selling, this lineup offers leads multiple opportunities to open, read, and click your emails, in addition to guiding and adding value throughout the buyer’s journey.

Email sequence

(Courtesy of HubSpot)

Bonus Feature! Inbound sales for hot leads

If you’re wondering how inbound sales works for…well hot inbound leads, I’m glad you stuck around.

Here are my top 3 tips to personalize your emails for your hot SQLs:

  1. Leverage their journey. They fell into your lap because your marketing team thinks they had some digitally significant interaction with your company. What was it? Does it suggest that they were looking for help/ to learn about something in particular? Use this information in your initial outreach to open up a conversation about what they may be interested in learning more about, and how you can educate them further on the topic.
  2. Build rapport. Part of being personable can sometimes be about…getting personal. Check out the lead on LinkedIn. Do you live in the same city? Do you have mutual connections, background, or interests? While your emails should be professional, being human goes a long way in a world of impersonal automation.
  3. Get into their shoes. Remember that itch we talked about in #1 of what you think the potential problem might be? See if you can verify that problem by checking out their website, seeing what technology they’re using (try Ghostery or SimilarTech), and any other resources you think can help you paint a broader picture of their efforts. Rope that into your opening statements and watch them be floored by how much you just get them.

Wrapping up

As we jumpstart 2018, I have no doubt we’ll be seeing more and more automation for marketing and sales. While that’s sure to free up our time for creativity and help us ensure our efforts (and our prospects’ behavior) don’t fall through the cracks, automation will become less impressive and more the norm. The best way to be ahead of the curve is to be personable, add value, and show that you care.

Here’s a stat to consider for 2018: “88% of missed opportunities were caused because sales couldn’t find or leverage internal resources.” – Qvidian 2014 Sales Execution Survey

So get to know your SQLs, both hot and cold, before you reach out to them. I promise, if your outreach is personalized and continuous, they’ll be excited to get to know you too.

 

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John Doe

Architect & Engineer

We love that guy

How to turn organic traffic into quality leads - header

Just because you’ve done a good job showing up in SERPs and a person visited your website does not mean that person is ready to buy anything from you. At least not yet. Trying to sell and survive in a B2B world is not a sprint, but a marathon, and having them come to your page and consume some of the content there is literally just a step in the right direction. It is a long-term game that requires building trust and nurturing a relationship with prospects. (visitors who were never potential customers are grounds for a different discussion).

What you need to do first is learn to distinguish blank leads from quality leads, those that actually might buy from you down the line, from those who are just interested in consuming content, maybe learning a thing or two, and moving on.

What traffic are you driving?

The first thing you need to do is make sure you are driving the right audience to your website. Analyze your current customers, their challenges and pain points, ideas and goals. Learn as much as you can about your ideal customer, and build your content around that knowledge. Understand what they want to learn and be the one to provide it.

Then, make sure your content is optimized for search engines so that it may end up high in SERPs. For organic content you need visibility, and lots of it. That can be achieved through SEO best practices. Make sure your site is optimized for mobile and that it runs fast and smooth. Ensure that your site does not have too many levels, or ghost links that confuse Google’s crawlers. Keep in mind the keywords you are using, and that they are present in the title, the article’s body, the meta description, as well as in your images’ alt text. And last, but definitely not least, avoid duplicate content at all cost.

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Leads ante Portas

Now that you have quality content and have started generating organic traffic, it is time to filter out quality leads, those you can actually market to, from those who are just interested in reading a few cool blog posts on any given subject. You will achieve that by turning your blog into the gateway to your website.

Create exclusive and valuable content in any form you feel your ideal buyer persona will enjoy most. That can be a webinar, a product demo, an interview, an audio guide or a podcast, an e-book, infographic, or any other form of media – feel free to go wild. Then, make sure you place that content behind a wall, and have your visitors sign up to receive it. Essentially, this turns them into a lead, as now you have a direct communications channel with people who have shown extra interest in your content and the product or service you offer. Just make sure you don’t ask for too much information. People are reluctant to give too much information nowadays and are quick to run away if they feel they are being asked for too much.

Don’t forget to write!

Here is where it gets tricky. Now that you have your leads’ emails (or other communications channel), what do you do with them? Do you start pitching sales right away? You should probably not do that yet, as you still can’t be certain at which stage of the buyer’s journey they are, and if they are interested, ready or willing to toss out a few greens your way yet. According to HubSpot, only every fourth lead is ready to buy at any given time. Instead, use that communications channel to offer even more value. Engage in a conversation with your leads, try to learn more about them, but at the same time look to form a relationship built on trust, transparency and professionalism.

Any information received needs to be used for lead scoring. As we have mentioned earlier, each lead is different on an individual level, and approaching them all from the same angle means wasting time and resources, hurting the user experience for the majority of your leads and probably not getting much done.

What you will want to do is think of a number of criteria that a lead must satisfy before you can consider them “sales ready”. Create a ranking system, and rank your leads based on the numbers of criteria they are satisfying. Your sales team’s approach to any given lead will be different, based on where they rank on your system, and which criteria they are fulfilling.

Final thoughts

Quality leads are like catnip for marketers. Being a potential customer of a product or a service, they are the lifeline of every business, which is why marketers tend to seek them out with almost religious devotion. However, not every lead is created equal, and some are worth your time and effort more than others. By offering engaging, educational and entertaining content, your site will bring in many people, but only a portion will move through gated content. Those leads are worth your time. Educate them, bring value to the table. Nurture those leads by forming relationships based on transparency and trust. And at the end of the day, make sure you are not selling too soon – those things tend to go haywire, fast.

 

 

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John Doe

Architect & Engineer

We love that guy

SEO + PPC: Hand in Hand for Inbound Marketing Success header

Many marketers seem to believe that building content, together with accompanying landing pages and calls to action is all they need to do for a solid inbound marketing funnel. Sure, creating a funnel with different journeys based on your buyer persona is definitely the foundational structure of every campaign, but there is often a vital part missing. And without that vital part, chances are nobody will end up going through those carefully constructed funnels of yours.

In case the blog’s title did not give away the secret already, we are talking about the combo of SEO and PPC. Read below to learn how the combined efforts of these two practices serve to strengthen the top of the funnel, and how you can apply it in practice.

SEO

Long gone are the days when simply adding a keyword to the title, and in the body a few times, would suffice. For proper indexing, search engines demand much more, including:

  •         Onsite SEO (Both content-related, and non-content related)
  •         Offsite SEO (link building, content distribution, social discussions, influencers)

Onsite SEO

Onsite SEO, a practice that revolves around optimizing elements within a page or a blog post, can be divided between content-related practices, and non-content-related ones. Content-related ones include making sure the content tackles a specific topic and that it has the keywords and the alt text to show for it. So make sure your content includes keywords (preferably long-tail ones) in the title and the first paragraph, as well as in the blog’s meta description. Keywords need to reflect a certain user intent. Make sure that every piece of content has at least one relevant image, which will also contain the keyword in the alt text. And most importantly, make sure the piece is authoritative, trustworthy, and unique. Duplicated content will not bode well with search engines.

Non-content related SEO means making sure the site works properly from a technical perspective. Is it optimized for mobile? Make sure it is, because Google loves it. Does it load fast? Again, make sure it does, because users loathe slow-loading sites. Make sure the piece has outgoing links (links pointing to other sites, for credibility purposes), that has a proper URL structure, as well as the Schema.org structured data.

All these things combined will ensure that your masterfully crafted content gets the search engine ranking it deserves.

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Offsite SEO

Once you are done optimizing your pages for search engines (both technically and from a content perspective), there are things you can do outside the site with the same goal in mind. Marketers usually think offsite SEO and backlinking are synonymous, which is not exactly true. Backlinking, albeit an important part of offsite SEO, is, at the end of the day, just part of the effort. By having content on other sites and blogs linking back to your content, it is your content that will gain more visibility, credibility and an increased perception of quality. All of these are essential at building trust among your target audience and creating an image of an opinion-maker and a thought leader.

However, do not stop there. Another important part of offsite SEO is content distribution through social media, which also means engaging in meaningful conversations on various platforms such as QuoraLinkedIn or Reddit. Adding guest blogging to the mix is also valuable, and depending on the industry and the niche you are in – you can also consider employing the powers of influencers.

At the end of the day, offsite SEO revolves around improved perception of your content’s quality, both among search engines and your target audience. That is done through links and mentions among other content creators, as well as links and mentions on social media and among influencers.

PPC

While SEO requires investing in resources to rank high in SERPs under specific keywords and inbound efforts focused on converting them into leads and full-blown clients, it is no secret that organic efforts take time, and lots of it. Until search engines index your content for specific keywords or when competing for rankings on super competitive organic terms, PPC can come in very handy.

PPC advertising can be designed to complement the related SEO efforts as well. Paid search allows you to achieve prominence among SERPs, as well as to conduct small experiments in order to find which keywords generate relevant traffic to your content. Exploring which terms make the user reach your content in the fastest possible manner provides inbound marketers and SEO professionals with valuable information about these visitors. They come with sufficient enough insight to tailor their strategies (SEO) and content (inbound) to the audience. All the data on clicks, impressions and conversion rates for specific keywords that are gathered in the process offer wealth of information that can help make smarter strategic SEO and inbound marketing decisions.

Pro tip: Don’t fall for the usual trap of utilizing PPC and SEO just to promote the top of the funnel. Don’t forget – different buyers are at a different stage in the buyer’s journey, so promoting just one stage, or one part of the funnel might not be the ideal thing to do. Smartly utilize your efforts to strengthen the entire funnel.

Closing comments

If a tree falls in the forest, and there is no one to hear it, that is one really sad tree. A masterfully crafted inbound campaign, comprising of valuable blog posts, beautiful landing pages and clear calls to action, will be a really sad one – if there is no one consuming it and signing up for walled content. To make sure your buyer personas actually hear your falling tree, you need to drive them to the forest, and that is best done through the combined use of SEO and PPC. By optimizing your content for search engines algorithms and adding solid display ads to the mix, you will see your target audience reaching the top of your funnel – in droves.

 

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John Doe

Architect & Engineer

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The Power of Social Media Groups for Distributing Content header

Since the dawn of time, traditional marketing efforts boiled down to finding where your target audience hangs out, getting there and bombarding them with your marketing messages. With the rise of inbound marketing however, the original principle has gotten a small but important spin. Now it’s all about finding your target audience and engaging in meaningful conversation, providing useful, valuable content with the goal of building trust, brand awareness and gaining the position of an expert and a thought leader.

The obvious choice for those goals, since day one, were social media channels. After all, that’s where everyone’s target audience hangs out.

How businesses use social media platforms to promote their content

How businesses use social media platforms to promote their content [Credit: Heidi Cohen]

But there are quite a few hidden gems on social media, buried deep beneath the vast mountains of cat videos and Donald Trump haters, and those are social media groups.

Why are they powerful?

Social media groups are true gems, they are extremely powerful tools because they accumulate highly relevant groups of individuals, which are usually more active and more responsive to various messages, compared to the rest of people on any given social media, at any given time.

By sharing relevant content, and engaging in useful conversation, businesses are able to tap directly into their target audience with filigree precision. This will help them create an image of a business leader in front of a highly desired audience; it will build trust, and consequently help the business move forward. Just don’t bombard them with ads or other form of advertising, it can only be counterproductive.

So you know you ought to be there, but where is “there” exactly?

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LinkedIn Groups

Starting with the premise that businesses must be extra careful not to be interruptive and to provide value while at it – the obvious first choice are LinkedIn’s groups. You can either look for a group that hosts your target audience, or you can build one yourself. This time, we’ll just discuss joining already existing ones.

Here’s how you look for relevant groups:

You can find groups either by searching for keywords or names, or by browsing LinkedIn’s Group Recommendations.

If you want to search by keyword, enter the desired keyword or name in the search bar and press Search. On the results page, click the Groups tab.

If you are more inclined to look for LinkedIn’s recommendations for groups instead, click the Work icon in the top right side of your LinkedIn homepage (you’ll see nine small squares right next to it), then click Discover to bring up the groups.

To join any group, just press the Ask to Join button, and as soon as you’re approved – you’re good to go.

How to join groups on Linkedin

How to join groups on Linkedin [Image Credit: Screenshot]

Facebook groups

The second important choice is Facebook. With more than two billion active users and some groups raking in more than a million users, every business can find something for themselves here.

It is important to know the difference between Facebook Pages and Groups. People can Like pages to join them, and unless they specifically ask Facebook to send them notifications whenever something is posted, they won’t see most of it. And with the way Facebook hinders views for page-related content, without heavy investing a business can’t expect to get its message across quite successfully.

Groups are different – people need to request access (simply Liking won’t be enough), and whenever something is posted they will get notified, meaning a much larger exposure.

Pair that with the fact that group communities are usually more active and you get a lively, active community that is actually interested in conversing with you, as long as it’s on topic of their interest.

Looking for groups on Facebook is similar to LinkedIn. Use the search bar at the top to enter relevant keywords and search phrases. On the results page, press the Groups tab to bring up relevant groups.

You can also look for groups elsewhere on the internet, as there are many blogs out there curating the best Facebook groups for different niches, like this article.

How to join groups on Facebook

How to join groups on Facebook [Image Credit: Screenshot]

Don’t forget forums

Sure, LinkedIn and Facebook are the two largest and most active communities where businesses can find their desired audience. But that does not mean they should stop there, as there are plenty of other relevant places to be.

Quora, even though not a social media platform in the full sense of the word, still offers an amazing platform for two-way communication with specific audiences.

Reddit, the front page of the internet, is also a great place to be. A true forum, with highly regulated subforums, Reddit is a very active community where every post can get upvoted or downvoted (praised or criticized, essentially). By regularly engaging in discussions on relevant subforums and getting upvoted for contributing, a business can create an image of a leader and opinion-maker among those that matter most – their target audience. It is also a great way to come up with fresh and relevant content ideas, based on other Redditor’s questions and dilemmas.

reddit

When looking for subreddits, make sure to double check their age and number of subscribers [Image Credit: Screenshot]

Twitter, another honorable mention, doesn’t have groups, but it has hashtags which work in a similar way and can be quite powerful. Businesses should definitely use them to their advantage to get their message across and talk to their customers. Just think twice before creating hashtags, they’re usually quite cringeworthy.

Every race needs to have a dark horse, and in this race it’s Slack. One of the youngest enterprise-focused chat platforms, it has grown quickly into a formidable player in the corporate communications world, and was even quicker to grow over it. Today, Slack is more than *just* an internal communications tool. It is a public platform where likeminded individuals can come to network, share ideas or just chat. And with a feature like Slack Communities, it is ideal for any business looking to tap into relevant audiences.

Besides being a great tool to use, Slack has other advantages, like not being fully saturated (there’s a total of 1,000 communities – LinkedIn has had more than four million in 2015), being free to use (to a degree), and having a highly engaged, active community.

To start a new community, make sure to follow this link, and to browse existing communities, use this.

Conclusion

The somewhat earlier days of marketing used the spray and pray techniques to try and tap into their desired audiences by being everywhere. Nowadays, this is seen mostly as interruptive, annoying and hurtful to the consumers’ overall user experience.

Nowadays, it is all about providing value, through content, for a smaller, specific audience. And that value does not manifest itself just through the blog posts you write, or videos you produce. It is also about how successful you are at engaging in two-way communication with your audience.

That is why social media groups are an ideal solution:

  • They let businesses share their content
  • They let businesses engage in immediate conversation with their audience
  • They let businesses find precise, relevant audiences

While some groups are bigger and more popular, other might be smaller and harder to find. So make sure to invest some time in scouring through the vast planes of social media – your business will thank you for it.

 

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